Important Disclaimers

Our Role as an Insurance Brokerage

What We Are

PolicyScanner Brokerage Incorporated is a licensed life insurance brokerage in Ontario, regulated by the Financial Services Regulatory Authority of Ontario (FSRA). Our FSRA license number is #41964M.

What We Do

• Act as an intermediary between you and life insurance companies
• Provide quotes from multiple insurance companies for comparison
• Facilitate applications by submitting them to appropriate insurers
• Offer guidance through our LLQP-certified advisors
• Assist with the application process and answer questions about coverage options

What We Are NOT

• We are NOT an insurance company - we do not issue policies
• We do NOT underwrite policies - insurance companies make all underwriting decisions
• We do NOT guarantee coverage - approval is subject to insurer's underwriting
• We are NOT responsible for claims - claims are handled by the insurance company

Quotes and Pricing Disclaimers

Quote Validity and Accuracy

All quotes displayed on our platform are:

• Preliminary estimates only based on the information you provide
• Subject to underwriting by the insurance companies
• Subject to change based on additional information collected during underwriting
• Not binding contracts or guarantees of coverage

Final Pricing

Your premium is not final until you sign and pay for the actual insurance policy. Factors that may affect your final premium include:

• Medical exam results
• Additional health information
• Changes in underwriting guidelines
• Verification of information provided
• Credit checks or other risk assessments

Quote Discrepancies

In the event of any discrepancies between quotes displayed on our website and those established by insurance companies, the insurance companies' quotes shall govern.

Underwriting Decisions

No Control Over Insurance Company Decisions

PolicyScanner has no control over, and is not responsible for, underwriting decisions made by insurance companies. These decisions include:

• Application approval or denial
• Premium pricing and rate classifications
• Coverage amounts and policy terms
• Medical exam requirements
• Additional information requests
• Policy modifications or exclusions

Underwriting Process

The underwriting process is conducted entirely by insurance companies and may involve:

• Review of your medical history
• Medical examinations or tests
• Verification of income and financial information
• Background checks
• Interviews with you or references

Application Results

Insurance companies may:

• Approve your application as submitted
• Approve with modifications (different premium, coverage amount, or terms)
• Request additional information before making a decision
• Decline your application based on their underwriting guidelines

Information Accuracy

Website Content

While we make every effort to ensure accuracy, we make no representations or warranties about:

• Accuracy of information displayed on our website
• Completeness of product descriptions
• Currency of information - some content may not be up to date
• Availability of products in your specific situation

Your Responsibility for Accurate Information

You are obligated to provide full and accurate information about material circumstances that may affect your insurance risk, including:

• Medical history and current health status
• Tobacco and substance use
• Financial information
• Criminal history
• Driving record
• Other insurance coverage

Failure to disclose material information may result in claim denial or policy cancellation by the insurance company.

Service Limitations

Geographic Limitations

PolicyScanner can only arrange life insurance products for residents of Ontario, Canada. We are not licensed to serve residents of other provinces or countries.

Product Availability

Not all insurance products may be available to all customers. Product availability depends on:

• Your province of residence
• Insurance company guidelines
• Your age, health, and other factors
• Coverage amount requested

Website Availability

We do not guarantee that our website will be:

• Available at all times without interruption
• Free from technical errors or bugs
• Compatible with all devices or browsers
• Secure from all cybersecurity threats

Professional Advice

Our services do not constitute legal, tax, or financial advice. You should consult with qualified professionals for advice specific to your situation.

Third-Party Services and Insurance Companies

Insurance Company Relationship

All insurance policies are contracts between you and the insurance company, not PolicyScanner. Once your policy is issued:

• The insurance company is responsible for policy administration
• The insurance company handles all claims
• The insurance company's terms and conditions govern your coverage
• The insurance company's privacy policy governs their use of your information

Third-Party Websites and Services

Our website may contain links to third-party websites or services. We:

• Do not control third-party websites
• Are not responsible for third-party content or services
• Do not endorse third-party products or services
• Are not liable for any issues arising from third-party interactions

Technology Partners

We use various technology partners to provide our services. While we choose reputable partners, we cannot guarantee the performance or security of third-party systems.

Compensation and Conflicts of Interest

How We Are Compensated

PolicyScanner is compensated through:

• Commissions paid by insurance companies when you purchase a policy
• No additional fees are charged to you - commissions are included in your premium
• Performance-based compensation may be received from some insurance companies

Potential Conflicts

You should be aware that:

• Different insurance companies may pay different commission rates
• Some companies may offer additional incentives or bonuses
• We strive to provide objective recommendations despite these compensation differences

Limitation of Liability

Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or completeness of information

Limitation of Damages

To the maximum extent permitted by law, PolicyScanner's liability for any damages shall be limited to direct damages not exceeding the amount of commissions received for the specific transaction in question.

Excluded Damages

In no event shall PolicyScanner be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, revenue, or data
• Business interruption
• Punitive or exemplary damages

Insurance Company Actions

PolicyScanner is not responsible for any actions, decisions, or omissions by insurance companies, including but not limited to:

• Claim denials or delays
• Policy cancellations
• Premium increases
• Coverage disputes

Regulatory Information

Licensing and Regulation

PolicyScanner Brokerage Incorporated is:

• Licensed by FSRA (License #41964M)
• Subject to FSRA oversight and regulations
• Staffed with LLQP-certified advisors
• Required to maintain errors and omissions insurance

Complaints and Dispute Resolution

If you have a complaint about our services:

1. Contact us directly using the information below
2. If not resolved, contact FSRA
3. For policy-related issues, contact the OmbudService for Life and Health Insurance (OLHI)

Privacy and Data Protection

Our collection, use, and disclosure of personal information is governed by our Privacy Policy and applicable Canadian privacy laws, including PIPEDA.