Privacy Policy
How we collect, use, and protect your personal information
Introduction
Welcome to PolicyScanner Brokerage Incorporated (collectively, "PolicyScanner", "we", "us" and/or "our"). We own and operate the website: www.policyscanner.com (the "Site"), which offers online life insurance brokerage, insurance quote comparison, insurance advisory and other related services (the "Services").
We take your privacy seriously. This Privacy Policy describes our personal information processing practices in relation to you and your personal information as well as the types of personal information we may collect from or about you when you visit, access or use our Site or the Services.
For information on how and when we share your personal information with life insurance companies, please see the section entitled "Sharing with Life Insurance Companies" below.
What Personal Information We Collect
For the purposes of this Privacy Policy, personal information is any information about an identifiable individual. We collect and maintain different types of personal information, including:
Contact and Identification Information
- Name, address, postal code, telephone number, and email address
- Date of birth, citizenship/residency status, marital status and gender
Health and Medical Information
- Height, weight, whether or not you are a smoker
- Medical history and family medical history
- Tobacco and alcohol usage history
Employment and Financial Information
- Occupation, years of employment, annual income
- Financial assets and debt information
- Employment history and employer information
Insurance History
- Current life insurance coverage and history
- Previous insurance applications and outcomes
- Claims history and underwriting decisions
How We Use Your Personal Information
We only collect information from you that is necessary to provide you with the life insurance products and services available through our Site. We collect information to:
- Fulfill your requests for life insurance quotes, assessments, and applications
- Assess your life insurance needs and identify appropriate products and coverage amounts
- Process your applications and submit them to appropriate insurance companies
- Establish and maintain our relationship with you through our LLQP-certified advisors
- Share information with life insurance companies for underwriting, pricing, and policy issuance
- Understand your preferences to customize your experience
- Ensure compliance with applicable laws and regulatory requirements
Sharing with Life Insurance Companies
This is a critical aspect of our business model. When you request life insurance quotes or submit applications through our platform:
- Quote Generation: We share necessary personal information with multiple life insurance companies to generate accurate quotes for comparison
- Application Submission: If you choose to submit an application, we will share your complete application information with the selected life insurance company
- Underwriting Support: We may share additional information requested by insurance companies during their underwriting process
Important: The personal information that you submit to a life insurance company will be governed by that insurer's privacy policy. We recommend that you review each insurer's privacy policy before submitting an application. We do not send any information to a life insurance company until the application is complete and you authorize us to submit the application on your behalf.
Your Rights and Choices
It is important to us that we collect, use or disclose your personal information only when we have your consent to do so. You have the right to:
- Access your personal information that we have about you
- Request corrections to inaccurate or incomplete information
- Withdraw your consent at any time (though this may limit our ability to provide services)
- Opt out of marketing communications by contacting marketing@policyscanner.ca
Data Security and Protection
We use reasonable physical, technical, and administrative security measures to protect personal information we collect from loss, misuse, unauthorized access, or improper disclosure. This includes:
- Encryption technologies when transmitting information to and from the Site
- Secure hosting platforms with the latest security devices
- Access controls limiting employee access to personal information
- Regular security evaluations and updates to security tools
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We don't keep your personal information forever. We keep your personal information as long as is reasonably necessary for us to complete our dealings with you, comply with life insurance industry requirements, or as may be required by law, whichever is longer.
Contact Information
If you have questions regarding this Privacy Policy or would like additional information, you may contact our Privacy Officer:
Privacy Officer: Eldho George
Email: eldho@policyscanner.ca
Address: 6 Urbane Blvd, Kitchener, Ontario, N2E 0J2
Phone: (437) 422-8353
For marketing communications: marketing@policyscanner.ca