Privacy Policy
How we collect, use, and protect your personal information
Introduction
Welcome to PolicyScanner Brokerage Incorporated (collectively, "PolicyScanner", "we", "us" and/or "our"). We own and operate the website: www.policyscanner.ca (the "Site"), which offers online life insurance brokerage, insurance quote comparison, and insurance advisory services.
We take your privacy seriously. This Privacy Policy describes our personal information processing practices in relation to you and your personal information as well as the types of personal information we may collect from or about you when you visit our Site or interact with our advertisements on social media platforms.
For information on how and when we share your personal information with life insurance companies, please see the section entitled "Sharing with Life Insurance Companies" below.
What Personal Information We Collect
We collect and maintain different types of personal information provided through our website or via Facebook and Instagram Lead Ads. This includes:
Contact and Identification Information
- Name, address, postal code, telephone number, and email address
- Date of birth, citizenship/residency status, marital status and gender
Health and Medical Information
- Height, weight, whether or not you are a smoker
- Medical history and family medical history
- Tobacco and alcohol usage history
Employment and Financial Information
- Occupation, years of employment, annual income
- Financial assets and debt information
How We Use Your Personal Information
We only collect information from you that is necessary to provide you with the life insurance products and services available through our Site. We collect information to:
- Fulfill your requests for life insurance quotes, assessments, and applications
- Assess your life insurance needs and identify appropriate products
- Ensure compliance with applicable laws and regulatory requirements in Canada
Sharing with Life Insurance Companies
This is a critical aspect of our business model. When you request life insurance quotes or submit applications through our platform:
- Quote Generation: We share necessary personal information with multiple life insurance companies to generate accurate quotes
- Application Submission: If you choose to submit an application, we share your information with the selected insurer
Important: The personal information that you submit to a life insurance company will be governed by that insurer's privacy policy. We do not send any information to a life insurance company until the application is complete and you authorize us to submit it.
Your Rights and Choices
It is important to us that we collect, use or disclose your personal information only when we have your consent to do so. You have the right to:
- Access your personal information that we have about you
- Request corrections to inaccurate or incomplete information
- Withdraw your consent at any time
- Data Deletion: To specifically request the deletion of data retrieved via our Facebook integration, please follow our Data Deletion Instructions.
Data Security and Protection
We use reasonable physical, technical, and administrative security measures to protect personal information from unauthorized access or disclosure. This includes encryption when transmitting data from Meta's API to our servers.
Data Retention
We keep your personal information as long as is reasonably necessary to complete our dealings with you, comply with life insurance industry requirements, or as may be required by law.
Contact Information
If you have questions regarding this Privacy Policy, you may contact our Privacy Officer:
Privacy Officer: Eldho George
Email: eldho@policyscanner.ca
Address: 6 Urbane Blvd, Kitchener, Ontario, N2E 0J2
Phone: (437) 422-8353